Shipping policy

Shipping Policy

Order Processing

At DANFOSS IXA A/S, we are committed to providing a smooth and reliable shopping experience.

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please ensure that your shipping address is complete and accurate before placing your order. DANFOSS IXA A/S is not responsible for delays caused by incorrect or incomplete address information provided by the customer.

Shipping Times

Delivery times may vary depending on your location and shipping method selected.

Estimated delivery times:

European Union (EU):
5–10 business days

Other International Destinations:
7–20 business days

Please note that delivery times are estimates only and are not guaranteed.

Delays may occur due to:

  • Customs processing
  • Weather conditions
  • Carrier delays
  • Public holidays
  • Circumstances beyond our control

Shipping Costs

Shipping costs are calculated based on your delivery address and the items purchased.

The applicable shipping fee will be displayed at checkout before completing your order.

From time to time, we may offer free shipping promotions. Any promotional shipping terms will be displayed during the promotion period.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

You can use the tracking number provided to monitor the progress of your delivery.

Please allow 24–48 hours for tracking information to become available after shipment.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, or additional fees may apply depending on the destination country.

Customers are responsible for any customs charges or taxes required by their local authorities.

DANFOSS IXA A/S is not responsible for delays caused by customs inspections or clearance procedures.

Lost or Damaged Packages

Please check your package carefully upon delivery.

If your order arrives damaged, defective, or does not arrive within the expected delivery timeframe, please contact us as soon as possible.

We will review the situation and work with you to provide an appropriate solution.

Please contact:

Email:
hoagejdubteishabowoz973@gmail.com

Address Changes

If you need to change your shipping address, please contact us as soon as possible after placing your order.

Once an order has been shipped, we are unable to modify the delivery address.

Contact Information

For any questions regarding shipping, please contact:

DANFOSS IXA A/S
Marsvej 5
6000 Kolding
Denmark

Email:
hoagejdubteishabowoz973@gmail.com

Company Registration Number:
CVR 32091067